News/407a68ff-5099-5529-8add-ac944d0597d1

= Known Issues - Updated Aug 5 =

Known Issues - Updated Aug 5

 Babel Chronicles Issue

Please be advised that the issue regarding Babel Chronicles has been fixed. You may now continue your journey in the said event.

Furthermore, the following time-limited events will be extended for 1 week until August 21: ・[Hard] Babel Chronicles: -Crossroads in the Devastation of War ・[Hard] Babel Chronicles: -When Bells Toll Over White Snow- [Clockwork Campanella]



Known Issues - Updated Aug 1

 Arena Milestone Issue

We are aware that some players are experiencing issues with the Arena Milestones from the Daily Missions.

For affected players, please send a support request at https://alchemistww.zendesk.com/hc/en-us/requests/new 

 Babel Chronicles Issue We are currently looking into it and we'll provide timely updates as soon as further details are available. 



Known Issues - Updated Aug 1

 Might &amp; Magic Tribulations Challenge Completion Reward Issue

For players who completed the challenge board, we have sent out the correct reward. ・5-Star 15-Soul Shard Selector

Rebecca Enlightenment Issue This matter has been fixed. We will be sending compensation to players who were able to enlighten their Rebecca's Envy Gate (gate 1) and Lust Gate (gate 3) before Aug. 1 accordingly within 14 days. ''Note: This applies to players who maxed the gates. ''

Gem Spent Milestone Issue For the affected users, we will send them the reward within 14 days.

Arena Battle Points not refreshing properly on a new day This matter has been resolved. We will send compensation to all players within 24 hrs.

Veda Tower Issue Veda Tower will be re-opened in the month of August and we will send out a Thank You gift along with its re-opening.

</li>AOT Port Ranking Rewards For users who still have not received their rewards, rest assured that we are continuously checking. We will send out the remaining rewards within 14 days.

</li>Alchemia Port Recruitment Campaign Rewards has been sent to all players.

</li></ul>

Known Issues - Updated July 29

 Might &amp; Magic Tribulations Challenge Completion Reward Issue

The challenge is giving an unintended reward of “5★ 150-Soul Shard Summon Ticket”.

The correct reward should be a “Featured 5★ 15-Soul Shard Selector”.

We will fix this in the next update and send the correct reward to all affected players within 14 days after the event ends. </li>

 Rebecca's Enlightenment Issue

Please be advised of the following with regards to Rebecca's Enlightenment Gates:

1. Envy Gate (Gate 1) The text found in the In-Game News image is incorrect: PDEF +15・MDEF +30・LUCK +25

The correct text should be: PDEF +10・MDEF +20・LUCK +25

The image has been updated with the correct Information.

2. Lust Gate (Gate 3) All ATK 20% (in Leader Skill) is currently not working in-game as intended.

There is also a discrepancy with the text in-game.

The correct text should be: "Raises HP by 40% &amp; all ATK by 20% &amp; MATK by 10% for units from Lustburg"

These will be corrected by the next update.

</li>  Arena Battle Points are not refreshing properly on a new day </li>  Gem Spent Bonus display is not updating </li> </ul>

We will be looking into the issues and apologize for any inconvenience caused. Thank you for your continued support.

THE ALCHEMIST CODE Team </ul>